The boss of Sydney Airport has apologised to travellers after massive delays saw queues snaking through a terminal and out the door this morning.

The airport delays were due to a “perfect storm” of increased air traffic, ‘inexperienced’ travellers thanks to the pandemic, and staffing issues caused by COVID-19 close contact rules.

The CEO urged flyers to try to make their way to the airport early and be patient. (See full statement below)

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Sydney Airport CEO Geoff Culbert full statement:

“We would like to apologise to passengers who are being inconvenienced and would like to thank people who are getting to the airport early, wearing their masks and making sure they are prepared for their check-in and security processes.

“We’re facing a perfect storm at the moment. Traffic numbers are picking up, travellers are inexperienced after two years of not travelling, and the close contact rules are making it hard to fill shifts and staff the airport. We encourage everyone to get to the airport early and thank everyone for being patient as the industry gets back on its feet.”