What businesses can do about unfair online reviews
Small businesses in Victoria that ask customers to check in with QR codes and wear masks are being subject to scathing online reviews.
Prominent media lawyer John-Paul Cashen told Deborah Knight businesses can sue for defamation.
“If you post a negative review, then you’re responsible for it and the laws of defamation apply to you.”
Press PLAY below to hear what the next step for business could be