Monash University’s extensive research on Christmas gifting and retail returns reveals that one in three Australians has returned a Christmas gift to a retail store at some point, while one in five plans to or has already returned their 2023 Christmas presents.

Dr. Eloise Zoppos from Monash Business School’s ACRS discusses with Mike the findings, highlighting that Australians aged 25-34 are the most likely to return gifts (43%), followed by 35-44 year olds (28%), and 55-64 year olds (26%).

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