Thanks for logging in.

You can now click/tap WATCH to start the live stream.

Thanks for logging in.

You can now click/tap LISTEN to start the live stream.

Thanks for logging in.

You can now click/tap LATEST NEWS to start the live stream.

LISTEN
Watch
on air now

Create a 2GB account today!

You can now log in once to listen live, watch live, join competitions, enjoy exclusive 2GB content and other benefits.


Joining is free and easy.

You will soon need to register to keep streaming 2GB online. Register an account or skip for now to do it later.

Advertisement
Advertisement
Advertisement

Medibank accused of refusing health insurance claims

Article image for Medibank accused of refusing health insurance claims

The consumer regulator is taking Medibank Private to court over allegations they denied more than 800 members benefits they were entitled to under their policies.

The Australian Competition and Consumer Commission (ACCC) is accusing the health insurer of making false representations to its members by telling them they were not covered for surgeries when they in fact were.

ACCC says some customers then upgraded their policies despite already being entitled to the cover under existing claims with ‘ahm’.

Medibank has attributed the problem to a coding error that led to them self reporting to the regulator.

But ACCC chairman Rod Sims tells John Stanley the excuse is not good enough.

“Even if one accepts it’s an error, it’s an error that should have been picked up quickly.

“It did cause a lot of people a lot of harm.”

Click PLAY to hear the full interview

JOHN STANLEY
Advertisement