Mark Levy has had an emotional response after hearing from first responders with over 400 years of experience combined.

Retired paramedic and proud educator Norm Spalding was one of several highly experienced NSW Ambulance employees recounting the stories of those they’ve helped in the most traumatic of circumstances.

He told Mark he’ll continue to take ambulance recruits under his wing for “as long as I can draw breath and still walk”, emphasising how important it is they know the difference they can make not only to their patients but to traumatised bystanders.

“You’ve got to be careful what you say … because what you say can resonate through the years.”

One of his stories includes a young woman who became an ambo after Norm comforted her as a child when a man was hit and killed by a train in front of her.

“I’m going to try not to get emotional.

“She said I’d been her hero her whole life.”

Press PLAY below to hear the powerful story