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Restrictions ease, but shops still feeling the pinch

Shopping habits have changed dramatically since coronavirus hit. Barry Urquhart of Marketing Focus tells John Stanley while people are buying a lot more online, they are all returning products purchased online in huge numbers.

Foot traffic in shopping centres is at back to 86% of what it was, but things like pets are being snapped up while people who own dog grooming or walking businesses have gone bust.

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John Stanley
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