‘You are completely and utterly useless’: Ray Hadley’s message to Telstra CEO

Ray Hadley is fed up with Telstra’s offshore call centres which have left many Australians¬†with unfixed problems after experiencing long wait times. Small business owner Jeff has contacted Ray and says Telstra has failed to reconnect his phone lines for a whole month. “I am constantly talking to a foreign call centre that has no … Continue reading ‘You are completely and utterly useless’: Ray Hadley’s message to Telstra CEO