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Footy Tipping FAQ

 

Q: I can’t remember my password, how can I reset my password?

A: Click “Forgotten Password” link and enter your email address, a reset password link will be sent to your email within 10 minutes. If you can not find this link, please also check your email spam folder.

 

Q: I’m having trouble logging in using Internet Explorer (IE), getting error message “Your browser cookies settings are too restrictive. Please enable cookies to log in”

A: Take the following steps to enable Cookies on IE:

  • Click Gear/Settings icon on top right, select “Internet Options”
  • Select Privacy Tab then click Advanced
  • Check Override automatic cookie handling
  • Under Third-party Cookies select Accept

 

Q: I’m having trouble logging in using Safari, getting error message “Your browser cookies settings are too restrictive. Please enable cookies to log in”

A: Take the following steps to enable Cookies on Safari (Mac OS X):

  • Click “Safari” on top left of menu, select “Preferences”
  • Select Privacy Tab

  • Check “Always allow” Cookies and website data.

 

Q: I’m having trouble logging in using iPhone/ iPad Safari, getting error message “Your browser cookies settings are too restrictive. Please enable cookies to log in”.

A: Take the following steps to enable Cookies on Safari (IOS):

  • Go to the Settings icon on your phone home page, the one that looks like this:
 
  • Then scroll down to the Safari tab, that looks like this.
 
  • Go down to the Privacy & Security section, and turn the “Prevent Cross-site Tracking” option off so it looks white, as below.
 
  • Re-open Safari and log in again, the issue will be fixed.
  • If there’s still an issue, switch off the “Prevent Cross-site Tracking” option.

 

Q: Are the game times displayed in the competition correct?

A: Kick-off times are displayed in local time for where the game is being played.
For example, if a game is being played in Perth or New Zealand, it will display in their local time, not Sydney or Brisbane time.