CBA admits to charging dead clients for financial advice

The banking Royal Commission has heard today some Commonwealth Bank advisers have been charging dead clients for financial advice, in one case, for 10 years. A 2015 document from a CBA subsidiary found advisers were charging on-going service fees after their clients had passed away. In one instance, an adviser knew their client had died in 2004 … Continue reading CBA admits to charging dead clients for financial advice